We are looking for a self-motivated individual with excellent customer service skills to join our team!. Our Customer Support Associates will provide Multi-level assistance by diagnosing and solving the issues with the goal of providing the best solution to our customers.
👉అప్లై చేయడానికి కింద క్లిక్ చేయండి👇
Eligibility Criteria
- UG/Graduates/PG can apply
- Freshers with good spoken skills in English can apply
- 0 to 10 years of experienced candidates can apply
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
- The ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
- Excellent communication skills and high emotional intelligence
- Excellent problem solving and customer service skills
- Strong analytical & Interpersonal skills
- The ability to be a self-starter, a sense of urgency, and the ability to remain calm under pressure
- A flexible schedule, Must be okay to work night shifts and from Office
Job description
We are hiring for International Voice Process Immediate Joiners are preferred ( Customer support)
Experience – 0 to 5 years
Walkin Location – 4th 5th Maximus Towers 2A Raheja Mindspace IT Park Madhapur, HITEC City, Hyderabad, Telangana 500081
Walkin Date – 4th Jan – 5th Jan 2025
As a Customer Service Associate, You Will
- Troubleshoot customers issues via Calls.
- Collaborate with customers and advise about issues. Answer questions regarding issues, and make recommendations.
- Manage customer expectations regarding estimated response times.
- Have daily interactions with customers and handle all issues from end to end via call.
- Go the extra mile to engage customers in solving issues and ensure satisfaction.
- Quickly and effectively build rapport with customers, diagnose and resolve issues
- Provide white glove service and have the ability to provide an overall excellent customer experience.
Benefits of working as a Customer Service Associate:
- An attractive compensation package with performance-based incentives
- Incredible learning and growth opportunities
- Outstanding rewards and recognition program & employee engagement activities
- 2 way transportation both pick up & drop
- Incentive plans based on performance
- 5 working days with 2 week offs
If interested, you can reach out to the below recruiters for more Info
Anusha – 7674060320
Keerthana – 7032670156
Full Time, Permanent
Voice / Blended
Education
Graduation Not Required